SHOP POLICIES


Shipping Timelines:

Please allow 5 –7 business days from the date of your purchase for shipping. If you need your items expedited, please reach out to me at the time of your order.

Returns & Exchanges:

All sales of original art are final. Since each piece of art is unique (and some are made-to-order), no returns of artwork will be accepted. If you would like to exchange one print for another, that may be an option, depending on what I currently have in stock. Reach out to me directly with your questions, prior to purchasing:

alpinelineart@gmail.com or 406-223-8835.

Custom Prints:

If you are ordering a custom print in a square size (for example: 8”x8”) please keep in mind that this will result in some cropping of the original image. I will determine the optimal cropping for your print to look its best. If you would like to ensure a specific part of the original piece is included, please specify that in the “Additional Notes” part of the check-out process. Once your print order is placed, you will receive a confirmation email from me. Keep an eye out for any other updates about your order.

Creating an Account:

You will have the option of creating an account on my website for faster check-out in the future. I care about your privacy! Your information will be used to process your orders and will not be sold to any third party.


FAQs


How do I stay in touch?

If you would like to receive notifications about new work, shop updates, upcoming classes, or other events, please sign up for my newsletter! The newsletter link is included at the bottom of this page.

When can I expect to receive my order?

Your order should arrive in 7 to 14 business days. If you need your order faster than this timeline, free local pick-up may be available for the Missoula, MT area. Select that option at check-out or contact the artist to arrange delivery.

What kind of payment types do you accept?

I currently accept payments securely via the Stripe credit card processor for all online orders. For all custom pieces or larger projects, digital invoices for payment will be sent to the email you provide via Square, whereby all major credit cards are accepted. At in-person events or by prior arrangement, I accept cash, credit card, and Venmo.

I live in Missoula, MT. Do I really have to pay for shipping?

No! A free local pick-up option is available at checkout.

My order is a gift. Will you include a note for my loved one?

Yes! Include the specific information you would like me to include in the “Additional Notes” with your order, and I will add a handwritten note along with your items. Note: Make sure to check the spelling of any names and the body of your message carefully before submitting your order, as your note will appear EXACTLY how you wrote it in the form.

I do not offer gift wrapping at this time.

Do you accept custom art orders or commissions for new work?

Yes! I LOVE to create special pieces for my clients. Visit the “Custom Art” tab to see some of my recently commissioned pieces.

Keep in mind, your custom project could be as big as a mural or as small as a coaster! I would love to collaborate with you to make something unique and truly special. Use the contact form of my website to start a conversation about your project.

Do you create art for commercial spaces?

Yes! Use the contact form on this site to submit your request for a quote. Be sure to include any/all deadlines, initial ideas, site location, budget, and any other specific information about the project that would help me compile your estimate.

Do you have other products besides original drawings available for commercial vendors or galleries?

Yes! I offer handmade art pieces on a variety of products, including high quality stickers and prints.

Where can I see your work in person?

Head to the “Events” tab of this website to see information about upcoming shows or follow me on Instagram to see even more!

I have a question not covered here…

Please submit your question to me via the contact form on this website, or you can also email me directly at: alpinelineart@gmail.com. I respond to all emails within 3 business days.